Page 5 of 19 standard 2 15% of exam blueprint students will understand, identify and. Aimed at high school students and firsttime programmers, the authors use a combination of hardware and software to make programming come alive audibly, visually, and tangibly. Pc troubleshooting and maintenance guide 3 windows reports smaller capacity in the windows explorer tool and in the my computer window because it shows information about one partition on the hard. If you dont have adobe reader or another pdf compatible program, you wont be able to open that tps report. Nov 26, 2019 this quiz will help in the troubleshooting area. Absolute beginners guide to computer basics, fifth edition, will help you figure out how to use your new computer system. See our troubleshoot definition for a general overview of steps that should be taken while. Youll see the file extension and the program its associated with.
A pdf files is a file that was created by a company called adobe, and it allows a user to create forms that can be disseminated on the internet without fear of change. If youre on a mac, the print dialog box has a pdf menu that allows you to save a file as a pdf. This chapter discussed the concepts of preventive maintenance and the troubleshooting process. I guess the easiest way i can explain it is as a little machine that follows very specific instructions over and over. When this happens, you wont be able to click anywhere on the screen, open or close applications, or access shutdown options. Keep in mind that this is a select few of the thousands of questions and answers in our database.
Once your computer is in safe mode, launch the problematic software and try to replicate the problem you had while your computer was in normal mode. The top 10 basic network troubleshooting tools every it pro. Pc troubleshooting and maintenance guide 3 windows reports smaller capacity in the windows explorer tool and in the my computer window because it shows information about one partition on the hard disk drive at a time. Troubleshooting is a systematic approach to locating the cause of a fault in a computer system. Computer hardware troubleshooting linkedin slideshare. Learn the basic parts of a computer, including the monitor, computer case, and keyboard. Many basic problems can be resolved easily and quickly this way. The next time you have a software problem, try these troubleshooting tips in the order theyre listed below.
Pdf self learning computer troubleshooting expert system. An ebook reader can be a software application for use on a computer such as microsofts free reader application, or a booksized computer that is used solely as a reading device such as nuvomedias rocket ebook. If so, unplug the power to the switch, then plug back in. Learn more about laptop computers and how they differ from traditional desktop computers. Printed in the box basic users guide learn the basic pcprint, scan, copy and fax operations and basic machine maintenance. If its not printing, or youre getting a message about the fax printer, change your default. It is a systematic process that aims to filter out and resolve problems, and restore the software to normal operation. The compaq configuration record utility is accessed via an icon in the control panel. To get help on programs, hardware, and drivers, open the troubleshooting. Close open programs and windows you are not currently using. To learn more about disk defragmenter, check out our lesson on protecting your computer. Basic computer operation tutorial basic computer skills.
Create and delete companies, backup and restore companies and import or export certain information. Basic computer skills georgia institute of technology. Troubleshooting computer problems 7 troubleshooting computer problems this section contains a series of tables that describe possible solutions to problems that may occur when using your. Type a name for the folder and press the enter key. Save the pdf form to your computer and reopen from that location. Adobe pdf files short for portable document format files are one of the most commonly used file types today. This takes up more space on the computer and can cause the computer to slow down. Restart the computer and try opening the pdf form again. Switch off the computer verify that the computer closes down correctly. Basic computer hardware and software linkedin slideshare. Printed in the box online users guide this guide includes the additional contents of the basic user s guide. Pdf in computer domain the professionals were limited in number but the numbers of. Backing up your important computer files to another source will ensure that if your problem cannot be corrected, you will still have a safe copy of your information. Driver verifier tracking down a misbehaving driver.
It is a systematic process that aims to filter out and resolve problems, and. Basic computer troubleshooting steps computer hope. The top 10 basic network troubleshooting tools every it pro should know select the contributor at the end of the page when getting started in the networking field, it is important to amass a number of tools that can be used to troubleshoot a variety of different network conditions. Summary this chapter discussed the concepts of preventive maintenance and the troubleshooting process. File the file menu lists the options that deal with the software. If you dont have the same problem in safe mode, theres a good chance that the issue was caused by your os or another program, not by the application you are troubleshooting. Symptoms that describe the sign or warning message for the type of problem.
I tried to incorporate troubleshooting from different areas of the it field in this quiz. How to solve the 10 most common tech support problems. The operating system allows you to use the advanced features of a modern computer without having to learn all the details of how the hardware works the link between the hardware and you, the user. Basic computer components computers come in different shapes and sizes. Software troubleshooting is the process of scanning, identifying, diagnosing and resolving problems, errors and bugs in software. Sep 04, 20 if you dont have adobe reader or another pdfcompatible program, you wont be able to open that tps report. This manual can be accessed by the following method. The troubleshooting process is a guideline to help you solve computer problems in an efficient manner. Once you start troubleshooting, you may want to write down. With fewer failures, there is less troubleshooting to do, thus saving an organization time and money. Regular preventive maintenance reduces hardware and software problems. Basic computer troubleshooting linkedin slideshare.
If you are using a wireless network, are you connected. Youll learn how computers work, how to connect all the pieces and parts, and how. Idenrfy computer hardware issuesproblems determine faulty computer hardware. If youre using a pc, you can run disk defragmenter. Make sure the lights start flashing, then try logging in to the computer again. The motherboard is the most important part of a computer.
Before beginning any repair, back up the data on a computer. Basic computer troubleshooting techniques can help alleviate any frustration when facing a computer problem. Verify the diskettes or cd are readable by reading the files on the drive. The first time you save a file select file save, youll get a dialog box that allows you to give the file a name and that shows where the file will be saved in the save in menu at the top. When this happens, its tempting to call tech support immediately.
You can also create folders within folders, for even more organized storage. The first partition contains the system recovery information. If youve ever downloaded a printable form or document from the web, such as an irs tax form, theres a good chance it was a pdf file. Software hardware includes the parts of the computer system that you actually can touch like the keyboard, mouse, monitor, or cpu. Building a basic computer part 2 building a basic computer part 1 backing up your hard drive files and configuration working with files protect your computer from malicious software poweringup your computer basic computer troubleshooting the desktop more on memory more on hard drives more on cpus more on cd and dvd drives mini glossary using. The ultimate computer repair guide hardware that is not part of the system unit is sometimes called a peripheral device or device.
A computer cannot learn and, unless told to do so, wont respond to anything. This section covers basic troubleshooting in terms of using task manager and control panel. However, there are several parts on a computer that are universal to all computers. Hardware is the physical components of a computer system e. Therefore repeating your steps can often help identify and solve it. Basic computer troubleshooting your troubleshooting tips.
Net gadgeteer foreword computer programming can be fun. Basic printer troubleshooting page 5 of 5 troubleshooting tips here are a few simple techniques that will solve many printer problems. Hardware concepts the intent of this module is to provide the students with a basic understanding of the internal and external hardware parts of a computer. This is how your computer knows to open adobe when you double click a pdf file, or microsoft word when you double click a doc file. If you want to save it in a different location, click the save in menu, choose another location, then click save. Eleven tips for troubleshooting software articles and howtos. This will resolve the form opening in an incompatible pdf reader. But before you make the call, there are basic steps you can take to solve software problems on your own, or at least narrow down their causes. Scansnap basic operation guide mobile connection for android this manual describes operations to be performed on an androidbased mobile device when you save scanned images to the mobile device. If you dont have adobe reader or another pdfcompatible program, you wont be able to open that tps report.
Information in computer files changes often, resulting in gaps or spaces within the file. A good preventive maintenance program helps minimize failures. Tutorials on how to do basic software troubleshooting quick and easy. Is the computer network cable plugged into a switch. Identify major internal and external computer components by sight. A computer cannot learn and, unless told to do so, wont respond. The aim of this study is developing self learning expert system which is. This can solve a lot of basic issues you may experience with your computer. Many people deal with computer issues regularly, sometimes they are simple to solve and. It can also perform some basic troubleshooting tests. If your computer has windows 8 or earlier, you have a few options. An ebook reader can be a software application for use on a computer such as microsofts free reader application, or a booksized computer this is used solely as a reading device such as nuvomedias rocket ebook.
You can view all the file associations your computer knows about by typing assoc in the command window. For example, microsoft windows users can explore the drive in windows explorer. Sometimes your computer may become completely unresponsive, or frozen. Software component operating systems software the operating system is a special type of program that loads automatically when you start your computer. Your clients may not always give you details and you have to narrow the cause down to what information they have given you. Hardware and software in this section of notes you will learn about the basic parts of a computer and how they work. If the motherboard does not work, none of the other parts will either. Eleven tips for troubleshooting software articles and. Below is a listing of commonly asked computer questions and answers and basic troubleshooting steps for operating systems, software, and computer hardware. The computer is a two part system consisting of a body that is the hardware and a mind that is the software. Students who are already accustomed to computer work can skim this section quickly. Every other computer part connects to the motherboard.
You can also set up printers and fonts and run legislative releases. This pdf tutorial aims to give students who have had little or no contact with computers the foundation for all work using a computer. Workworking principle of a computer ing principle of a computer ing principle of a computer just as a human being can be seen as a combination of body and mind, so can a computer. May 07, 2012 ebook is an electronic version of a traditional print book that can be read by using a personal computer or by using an ebook reader. To make a new folder, click on the new folder button, type a name for the folder and press the enter key. Use to create a new empty file of the same type as the damaged one and save it. Make sure all of your cords are connected properly. Troubleshooting computer problems 7 troubleshooting computer problems this section contains a series of tables that describe possible solutions to problems that may occur when using your computer. Start up scansnap connect application on the mobile device. How to troubleshoot basic computer problems to fix your computer.
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